Plaza Specialty Hospital is committed to providing the highest quality care possible to the patients and families that we serve. 

Our Mission Statement reflects this commitment:

            Plaza Specialty Hospital's mission is to provide progressive long term acute care in a compassionate, cost effective, and ethical manner and to be Houston’s provider of choice for long term acute care.  Plaza Specialty Hospital establishes an overwhelming demand for its services through striving for positive outcomes and a goal of superb customer service.

If you have concerns about the care you have received at our hospital we would like to hear about it. Please contact our Quality Department at 713-285-1004 or write to 1300 Binz, Houston, Texas 77004.  We are always looking for ways to improve the quality of care we provide to our patients. In addition, we would like you to know that you may contact the Joint Commission on Healthcare Accreditation for any concerns you would like to report. You can contact the Joint Commission as stated below.

E-Mail:                       complaint@jcaho.org

Fax:                             Office of Quality Monitoring  (630) 792-5636

Mail:                           Joint Commission on Accreditation of Healthcare Organizations

                                    One Renaissance Boulevard

                                    Oakbrook Terrace, IL 60181

If you have questions about how to file your complaint, you may contact the Joint Commission at this toll-free U.S. telephone number, 8:30 a.m. to 5:00 p.m., Central Time, weekdays.  (800) 994-6610